I forgot the LoginName that I created, how do I retrieve it?
To retrieve your LoginName you will need:
- Email Address
- Access to email address inbox
|1||To start, launch a supported browser and go to URL: https://login.vbittech.com|
|2||Click on "Forgotten LoginName":
|3||Provide your account's MemberID and Email Address. The Email Address must match the one registered to the account.
|4||After clicking "Next", you are required to further authorized the action with your OTP:
If your information provided is correct, the system will send an email to your account's registered email address with your LoginName. If you do not have a LoginName, you will be informed so.
|6||The email should arrive in your Inbox in a few minutes. Here's an example of that email:
|7||In this example, the LoginName is "free2be.me", this would be the LoginName to use in place of the MemberID for future logins.
We recommend that all members start logging into VBit using LoginName instead of MemberID.
After October 14th, memberID login will be completely disabled, and you must use LoginName instead.
NOTE: Starting October 14th, 2021, any member who does not comply with this new profile requirement will not be able to log in with their memberID. They will need to request assistance via the Help Center to make the necessary profile changes and will accrue a $50 service fee.