Cannot Change Expired Password
Password expiration system is not accepting my new password
My password has expired but I cannot change my password
Password expired and cannot log in nor change password
Error Message (if available):
Root Cause: (if applicable):
The new password system may be preventing some members from changing their password with the password expiration system.
Many members have already been able to SUCCESSFULLY change their expired password with the new expired password system.
Few impacted members who cannot change their expired password using the expired password system may have to workaround this by changing their password using the password reset system.
The workaround is to utilize the VSSO's password reset system to change the password. Changing passwords this way will count as setting a new password and reset the date.
To change your password by resetting it, see this article:
You will have to change your password again after it expires again in the future.
References (if applicable):