I have not received my monthly invoice.
Please submit a ticket for assistance.
As of November 21, 2020, all Crypto invoices subsequent to first payments are due on the 1st of the month. Orders before November 21, 2020, are all due on the 15th of every month.
Note: Crypto invoices are emailed every month. Check all inboxes for your invoice (Junk, Spam, Promotion, Trash, etc). ACH and Credit Card monthly packages are automatically processed each month. If you know your monthly invoice amount and believe you have not yet received an invoice, you may pay your bill in VBit Mining Wallet with a note referencing the Order # and we will credit the account. Late payments or unpaid balances are subject to penalties per Monthly Payment Agreements signed by each member for their monthly invoices.
Please note that Crypto payments are not automatic and must be paid manually.